Making, Justifying,

and

Defending Decisions: Essentials

1-Day Course

1-Day Course Outline

What Are The Benefits Of This Course

Upon completion of this course, participants will be able to:

• Describe and apply basic methods for decision-making and recognise when different approaches suit different tasks

• Identify frequent mental errors in judgement and use strategies to think more clearly and objectively

• Use available information and facts to back up your decisions and explain your reasoning to others

• Plan for uncertain or changing situations using practical tools that help consider different outcomes

• Work with others to make shared decisions while managing group contributions and staying on task

• Make fair and responsible choices by reflecting on the impact your decisions may have on people and values in the workplace

Set out below are the fees for our 1-day Making, Justifying, and Defending Decisions: Essentials course. Pricing is available for both individual participants and in-house group sessions. All fees are exclusive of VAT.

Open Course: Making, Justifying, and Defending Decisions: Essentials

• Duration: 1-day

• Individual Fee: £350 per participant

• Delivery Format: In-person

• Catering: Tea and coffee provided (Lunch not provided)

• Venue: Multiple locations available (Please select your preferred venue at the time of booking)

In-House Course: Making, Justifying, and Defending Decisions: Essentials

• Duration: 1-day

• Group Fee: £2,600 (Up to 14 participants)

• Delivery Format: In-person

• Venue: The client is to provide suitable venue/training space

• Catering: Lunch and refreshments (Optional: Provided by client)

• Course Trainer, Travel & Accommodation: No additional charges

• Customisation: Can be tailored to your team’s specific needs at no additional charge

Note: For larger groups, please contact us for a bespoke quote.

Course Fees

This hands-on 1-day programme introduces the core skills and awareness needed to make informed, practical, and explainable decisions in a work environment. Participants will explore how to structure choices, manage influences on thinking, use available information effectively, and act with fairness and responsibility. Using interactive tasks, everyday scenarios, and guided reflection, learners will gain tools to explain and stand behind the decisions they make.

This course will examine the following critical aspects of decision making:

1. Understanding Basic Decision Pathways:Explore key approaches to making workplace choices, from step-by-step processes to quick-thinking responses, and when to apply each

2. Spotting Common Mistakes in Thinking:Learn how fast decisions can be shaped by habits or mental shortcuts, and discover how to pause and rethink

3. Working with Facts and Evidence:Practice using available information to support your decisions, including identifying what’s useful and what to question

4. Managing the Unknown in Decision-Making:Use simple tools to prepare for different possible outcomes when the full picture isn’t clear or situations may change

5. Involving Others in Decision Processes:Understand how teamwork, roles, and communication affect decision outcomes—and how to manage shared choices constructively

6. Acting Responsibly and Fairly:Explore how personal and organisational values can help guide decisions that impact people, customers, and the wider organisation

Making, Justifying,

and

Defending Decisions: Essentials

2-Day Course

2-Day Course Outline

This 2-day course offers an extended opportunity for staff, supervisors, and team leaders to deepen their decision-making skills in real-world contexts. Through guided activities, peer feedback, and case simulations, participants will strengthen their ability to choose sound options, communicate their reasoning, and take responsibility for the impact of their decisions. The course focuses on both individual and group-based decisions and adds practical strategies for handling pressure, disagreement, and review. This course will examine the following essential aspects of decision making:

1. Exploring Decision-Making Routes:Looking at a range of structured and flexible approaches. This includes choosing between options and applying them to everyday workplace decisions

2. Recognising Faulty Thinking Patterns:Gaining practical techniques for noticing common thinking errors and using tools to slow down decisions when needed

3. Using Information to Justify Choices:Learning how to work with facts, examples, and indicators to explain and support the logic behind your decisions

4. Responding to Risk and Uncertainty:Practicing ways to assess possible outcomes and make confident choices even when all the facts are not available

5. Building Shared Decisions in Teams:Improving how you participate in or guide group decisions, especially when people have different views or priorities

6. Values and Accountability in Decision-Making:Understanding how responsibility, respect, and organisational values can guide fair decision making in complex situations

7. Presenting and Explaining Decisions:Developing communication skills to explain your decisions clearly, handle questions, and support your reasoning when challenged

8. Reviewing and Learning from Decisions: Learning how to reflect on past decisions to understand what worked, what did not work, and how to adjust for future situations

What Are The Benefits Of This Course

Upon completion of this course, participants will be able to:

• Use a variety of decision-making methods to choose appropriate options based on the situation and task at hand

• Identify and challenge thinking habits that may lead to poor decisions, and apply steps to improve judgement

• Support decisions with evidence by gathering and using relevant information to explain and justify your choices

• Apply basic tools to manage uncertainty and assess possible results when facing incomplete or changing information

• Participate effectively in group decision-making by contributing ideas and helping to reach clear, fair outcomes

• Make responsible choices by considering how decisions affect others and reflect organisational principles

• Communicate your decisions clearly and respond confidently to questions or different viewpoints

• Review decisions to identify lessons and improve decision-making habits over time through structured reflection

Set out below are the fees for our 2-day Making, Justifying, and Defending Decisions: Essentials course. Pricing is available for both individual participants and in-house group sessions. All fees are exclusive of VAT.

Open Course: Making, Justifying, and Defending Decisions: Essentials

• Duration: 2-days

• Individual Fee: £600 per participant

• Delivery Format: In-person

• Catering: Tea and coffee provided (Lunch not provided)

• Venue: Multiple locations available (Please select your preferred venue at the time of booking)

In-House Course: Making, Justifying , and Defending Decisions: Essentials

• Duration: 2-days

• Group Fee: £4,400 (up to 14 participants)

• Delivery Format: In-person

• Venue: The client is to provide suitable venue/training space

• Catering: Lunch and refreshments (Optional: Provided by client)

• Course Trainer, Travel &

• Accommodation: No additional charges

• Customisation: Can be tailored to your team’s specific needs at no additional charge

  Note: For larger groups, please contact us for a bespoke quote

Course Fees